Make us your home page

Today’s top headlines delivered to you daily.

(View our Privacy Policy)


Solutions: Registry repair options

I have Windows 7 on an HP PC. I could not open the "Change the keyboard layout" to fix an input language problem. The error given was: C:\Windows\system32\rundll32.exe. There is plenty of discussion online about rundll32.exe all boiling down to fixing the Registry. There is also plenty of software for doing just that. My understanding is that you don't think much of this kind of software.

RUNDLL32 is part of the Windows operating system that allows programs to run code in various DLL code libraries. It is not specific to any one program. Errors here can have many sources, obviously. It is also possibly a virus and malware may also be at play, so before proceeding, make sure your antivirus and malware programs are up to date and returning clean scans. Malwarebytes Antimalware is what I recommend for quick checks and can be downloaded directly

You are correct that I would never recommend any of those online "Registry fixers." Instead, try running the Windows 7 System File Checker as follows: Open an elevated command prompt by clicking Start, All Programs, Accessories, right-click Command Prompt, and then click Run as administrator. Type "sfc /scannow" without the quotes and then press Enter. Make sure you leave a space between sfc and /scannow. You can find more information including followup steps for the System File Checker at

About a year ago I purchased a Seagate external drive for backing up my files due to the existing internal drive becoming full. I changed the backup location to Expansion Drive F and that is exactly what shows when it goes through the process to back up. However, every time I do a manual or automatic backup, I get a message: "A shadow copy could not be created. Insufficient storage available to copy storage file or other shadow copy date." And it says that the backup was unsuccessful. When I hit properties for the Seagate, it has plenty of space and I can actually do a manual download to the expansion drive to test that it is actually hooked up and working. How can I successfully use the automatic backup feature and get it downloaded to the expansion drive?

It may seem unrelated, but I've seen where manually creating a Restore Point solves this problem (Control Panel, System and Maintenance, System Protection). If that doesn't solve your problem, let's move on to a possible solution that's a little more complicated. The "shadow copy" portion of the error message may indicate that a specific portion of your C drive used by the Volume Shadow Copy Service to temporarily store a copy in an "in use" file may be too small. Open a Command prompt as Administrator (Accessories, right-click Command Prompt, Run as Administrator). Execute the command: vssadmin list shadowstorage. Look for the Maximum Shadow Copy Storage space size. This size may need to be bigger to accommodate your backup. The command to increase the size is: vssadmin Resize ShadowStorage /For=C: /On=C: /Maxsize=XXGB. Replace the XX with a number bigger than the current Maximum Shadow Copy Storage space.

Send questions to or Personal Tech, P.O. Box 1121, St. Petersburg, FL 33731. Questions are answered only in this column.

Solutions: Registry repair options 10/02/11 [Last modified: Sunday, October 2, 2011 6:33pm]
Photo reprints | Article reprints

© 2017 Tampa Bay Times


Join the discussion: Click to view comments, add yours

  1. Rowdies shut out at Pittsburgh


    PITTSBURGH — The Rowdies lost their first USL game in nearly a month, 1-0 to Pittsburgh on Thursday night.

  2. Trump reveals that he didn't record Comey after all


    WASHINGTON — President Donald Trump declared Thursday he never made and doesn't have recordings of his private conversations with ousted former FBI director James Comey, ending a monthlong guessing game that he started with a cryptic tweet and that ensnared his administration in yet more controversy.

    President Donald Trump said Thursday that he didn’t record his conversations with James Comey.
  3. Lightning fans, don't get attached to your first-round draft picks

    Lightning Strikes

    CHICAGO — When Lightning GM Steve Yzerman announces his first-round pick tonight in the amateur draft at No. 14, he'll invite the prospect onto the stage for the once-in-a-lifetime photo opportunity.

    Tampa Bay Lightning left wing Jonathan Drouin (27) eludes  Montreal Canadiens left wing Phillip Danault (24) during the second period of Wednesday???‚??„?s (12/28/16) game between the Tampa Bay Lightning and the Montreal Canadiens at the Amalie Arena in Tampa.
  4. Investigation Discovery TV show profiles 2011 Landy Martinez murder case


    The murder of a St. Petersburg man will be featured this week on a new true crime series Murder Calls on Investigation Discovery.

    Jose Adame sits in a Pinellas County courtroom during his 2016 trial and conviction for first-degree murder. Adame was convicted of first-degree murder last year for torturing and then executing his boyfriend as he pleaded for his life in 2011. Now it will be featured in a new true crime series Murder Calls on Investigation Discovery. The episode will air on June 26 at 9 p.m. [DOUGLAS R. CLIFFORD   |   Times]
  5. Uhuru mayoral candidate Jesse Nevel protests exclusion from debate


    ST. PETERSBURG — Jesse Nevel, the International People’s Democratic Uhuru Movement candidate for mayor, on Thursday demanded that he be allowed to participate in a July 25 televised debate between incumbent Mayor Rick Kriseman and challenger Rick Baker.

    Mayoral candidate Jesse Nevel holds a news conference outside the headquarters of the Tampa Bay Times on Thursday to protest his exclusion from the mayoral debate. Nevel is a member of the International People’s Democratic Uhuru Movement.