How can I make my Outlook Express mail from Bright House Road Runner my default email?
Outlook Express is not supposed to be compatible with Windows 7. I have read about PCs with Windows 7 Professional/Ultimate versions (not Windows 7 Home version) installing/running Outlook Express using the "XP Mode" feature. But you seem to already have it running, so from the Outlook Express menu bar click Tools, Options, General and then click "Make Default" under Default Messaging Programs. If this doesn't work, you can try the Control Panel \ Programs\Default Programs method, but I wouldn't expect it to find Outlook Express offered as one of the default email options.
A company contacted me about my computer broadcasting duplicate CSLID errors. I made the mistake of allowing them access. They downloaded an IObit program — Advanced WindowsCare Personal. Unfortunately I lost the My Documents folder. Microsoft tech support could not retrieve it. They assured me that anything "that company" did was removed, and I was clear of viruses and malware. But "the company" has been calling me repeatedly saying they are from "Windows support" and that my computer is broadcasting errors. My question is should I download a "registry cleaner"? I use Microsoft Security Essentials and Malwarebytes per your recommendation and they are up to date and running fine.
A CSLID is a unique number that identifies a program. I can assure you that your computer is not broadcasting anything.
Duplicate CLSIDs registered to two programs could cause one to be incorrectly identified as malware/spyware by some detectors, but if you're not having any issues and you're getting clean scans, leave it alone. Duplicate CLSIDs is something reputable registry "cleaners" may clean up, but again if you're not having problems, don't go looking for any.
Send questions to [email protected] or Personal Tech, P.O. Box 1121, St. Petersburg, FL 33731. Questions are answered only in this column.