Make us your home page
Instagram

Today’s top headlines delivered to you daily.

(View our Privacy Policy)

Solutions: Solving the mystery of the lost "new folder" option

I have lost the ability to create "New" folders. Using Explorer, the "New Folder" button on the upper task bar does nothing. If I right-click the mouse in a blank area of a folder or in the desktop and click on "New," there is no "Folder" option listed. I am running Windows 7 with Internet Explorer 10. I have tried restoring to earlier points and resetting Explorer to its defaults but neither has helped.

Did this start to happen after installing a particular program? That seems to be the common cause in many of the examples I've come across. The area of the registry that controls the New Folder menu context actions probably has been changed or corrupted. My first suggestion would be to go back to a System Restore even earlier than the ones you've tried until the functionality returns. If that's not possible, go to http://windowsforum.com/threads/cant-create-new-folder.90398 and read the solution there. It involves downloading a ZIP file and installing it into the registry (unzip then double-click the file). I usually don't like giving these types of solutions, but I've checked it out and it is legitimate and safe and the only other solution would be to do an in-place reinstall of Windows 7. Create a check point before doing any of this. Most programs create a checkpoint before installing, which would have made it easier for you to go back before you lost your New Folder ability. It is a good habit to create one manually before any program install.

When I click on a link that is on some of my email a pale blue screen with nothing on it opens up. When I hover the mouse over the top right hand corner of the screen there is something about "privack." When I looked online about "Privack" I found a free download for it, but I was not sure it would be safe. Can you advise me on this?

First of all, why in the world would you click on a link in an email that you know nothing about? That is very dangerous behavior. Instead, if it's driving you crazy to find out what it is, just hover the mouse over the link in the email and check the bottom of the screen bar to see the URL to which it points. Then Google the identifying part of that link to gather further information. But why even do that? Unsolicited email/web popups are almost always trouble. As it turns out "Privack" is an alternative Web browser, or so it says, that provides Web tracking privacy. Who knows what it really does? Why take a chance? Internet Explorer provides in-private browsing if that is what you're looking for (Tools, Safety, InPrivate Browsing). Just be forewarned that InPrivate browsing may interfere with the functionality of particular websites.

I have a Toshiba PC with Windows 7. How can I safely and easily remove Windows Messenger from my startup?

Click the Start button and type MSCONFIG and press enter (or press and hold the Windows key then R, this will bring up the Run window, where you would type MSCONFIG and click OK). This will bring up the System Configuration window. Click the Start tab. Look for Microsoft Messenger (or Microsoft Live Messenger) and click the option box to unselect it. Click OK. It may ask you to reboot or you can reboot later manually. Microsoft Messenger should now be gone from the startup.

Send questions to personaltech@tampabay.com or Personal Tech, P.O. Box 1121, St. Petersburg, FL 33731. Questions are answered only in this column.

Solutions: Solving the mystery of the lost "new folder" option 09/27/13 [Last modified: Friday, September 27, 2013 8:16pm]
Photo reprints | Article reprints

© 2017 Tampa Bay Times

    

Join the discussion: Click to view comments, add yours

Loading...
  1. On the Camino de Santiago, Day 17: Think 11 miles of nothing but straight trail and open, flat fields sounds easy? Think again.

    Travel

    Day 17: Villarmentero de Campos to Lédigos: 33.5 km, 10.25 hours. Total for Days 1-17 = 394 km (245 miles)

  2. Uhuru activist Eritha Cainion speaks up in St. Pete City Council race

    Local Government

    ST. PETERSBURG — Eritha "Akile" Cainion has been one of the most vocal candidates among the crowded field running for the District 6 seat on the St. Petersburg City Council.

    Eritha "Akile" Cainion. [LARA CERRI   |   Times]
  3. A Day to Remember's Self Help Festival lineup bringing Underoath, Less Than Jake, more to Orlando

    Blogs

    Now that A Day to Remember are big enough to lead their own festival, they're wasting no time packing it with their fellow Floridians.

    A Day to Remember played 98 Rockfest in Tampa in April.
  4. Tom Sawyer with a revolver? Twain house has live 'Clue' game

    Attractions

    HARTFORD, Conn. — Was it Tom Sawyer in Samuel Clemens' billiard room with a revolver?

    In this July 14 photo, actor Dan Russell, left, portraying the character Arkansas from Mark Twain's book Roughing it, responds to a question from 10-year-old Emma Connell, center, of Arizona during a "Clue" tour at the Mark Twain House in Hartford, Conn. The tour allows visitors to interact with Twain characters while playing a live-action version of the board game. [AP Photo/Pat Eaton-Robb]
  5. Trigaux: Tampa Bay health care leaders wary of getting too far ahead in disruptive times

    Business

    Are attempts to repeal Obamacare dead for the foreseeable future? Might the Affordable Care Act (ACA), now in dire limbo, be revived? Will Medicaid coverage for the most in need be gutted? Can Republicans now in charge of the White House, Senate and House ever agree to deliver a substitute health care plan that people …

    Natalia Ricabal of Lutz, 12 years old, joined other pediatric cancer patients in Washington in July to urge Congress to protect Medicaid coverage that helped patients like Ricabal fight cancer. She was diagnosed with Ewing's sarcoma in 2013 and has undergone extensive treatments at BayCare's St. Joseph's Children's Hospital in Tampa. [Courtesy of BayCare]