Make us your home page
Instagram

Today’s top headlines delivered to you daily.

(View our Privacy Policy)

Solutions

Solutions: To recover desktop, change screen resolution

I have Windows XP. My desktop background went all white, but the icons are still there. The note says, "ACTIVE DESKTOP RECOVERY."

When I click "restore my active computer" it says "error in the script, line 65 Char. 1 error object doesn't support this action code O," I have no idea how to fix this.

That is a known error and can be corrected with a registry edit, but this solution is much simpler: Right click anywhere on your desktop, click Settings and then change your screen resolution. Click OK and the problem should be solved. At that point, change your settings back to the previous resolution.

If I download Microsoft Security Essentials (as I have done and installed), do I also need to download the malware-removal software from Microsoft? Or does Microsoft Essentials find malware and remove it automatically? Is there anything else I should download and install from Microsoft to make a "complete" security package, if you will?

There is a bit of overlap between Security Essentials and any of the "run as needed" malware detectors such as Microsoft's Malware Removal Tool and Malwarebytes' Antimalware program, but they run on different levels. Much like the Windows Defender Offline Beta that I wrote about in the Jan. 13 column (http://tinyurl.com/TBTJT) that runs as an alternate boot source. I always recommend using the least intrusive approach and progressing from there when you suspect you may have a virus.

The viruses/malware change frequently, and it is good to have a few lines of defense ready. Of course, the best solution is to have the latest Windows/Internet Explorer update, make sure UAC (User Account Control) is turned on and, most importantly, use extreme vigilance when browsing and downloading any item.

I am concerned: Do I really need to allow Java on my Windows 7 system? Can I safely remove the Java software that is on the system now? It's on my hard drive. I frequently get the popup "AOS upgrade fixer is ready to update."

It is not absolutely necessary for browsing, but you may lose some functionality on various websites. It can be disabled by going to Tools, Internet options, Security. Click the Custom Level button and then scroll down until you see the "Active Scripting" settings. My recommendation is to use the default Medium-High setting.

The update notice is an annoyance, but you can turn that behavior off from the Java control panel (click Start, type Java Control Panel and then click the link, or directly at Control Panel\Programs\Programs and Features). Open Java, click the Update tab and then uncheck the "Check for updates automatically" option. Just make sure that when you do download a Java update, it is signed by Sun Microsystems.

Send questions to personaltech@tampabay.com or Personal Tech, P.O. Box 1121, St. Petersburg, FL 33731. Questions are answered only in this column.

Solutions: To recover desktop, change screen resolution 01/22/12 [Last modified: Sunday, January 22, 2012 7:05pm]
Photo reprints | Article reprints

© 2017 Tampa Bay Times

    

Join the discussion: Click to view comments, add yours

Loading...
  1. Shakeup on Adam Putnam campaign

    Blogs

    In a sign of unsteadiness for what  had  looked like a strong-out-of-the-gate Adam Putnam campaign, the Republican frontrunner suddenly fired his campaign manager and political director. Hard-charging Campaign manager Kristin Davis and political director Jared Small were two of the three outsiders to join …

    Putnam campaigning in Destin the other day as part of his 22-city bus tour
  2. Rays let early lead get away again in loss to Angels (w/video)

    The Heater

    ST. PETERSBURG — As pleased as the Rays were to win consecutive series against the contending Red Sox, Indians and Yankees and to get briefly back over .500, there was a lot of talk in the clubhouse before Monday's game against the Angels that it was time to do better.

    Tampa Bay Rays third base coach Charlie Montoyo (25) high fives designated hitter Corey Dickerson (10) as he rounds third on his lead off home run in the first inning of the game between the Tampa Bay Rays and the Los Angeles Angels at Tropicana Field in St. Petersburg, Fla. on Monday, May 22, 2017.
  3. Tampa man arrested for killing man in his USF-area home

    Crime

    TAMPA — A Tampa man was arrested Monday in the death of man found killed at a home in the University of South Florida area last week, according to the Hillsborough County Sheriff's Office.

    Kadeem Dareem Archibald, 26, was arrested Monday on a  second degree murder charge in the University Area killing of Khando Kerr. [Hillsborough County Sheriff's Office]
  4. Report: Trump asked intel chiefs to push back against FBI collusion probe after Comey revealed its existence

    National

    President Donald Trump asked two of the nation's top intelligence officials in March to help him push back against an FBI investigation into possible coordination between his campaign and the Russian government, the Washington Post reports, citing current and former officials.

    From  left, CIA Director Mike Pompeo; Director of National Intelligence Dan Coats; and National Security Agency Director Adm. Michael Rogers take their seats on Capitol Hill on May 11 before  testifying before the Senate Intelligence Committee hearing on major threats facing the U.S. [Associated Press]
  5. For Gov. Rick Scott, 'fighting' could mean vetoing entire state budget

    State Roundup

    Every day, Gov. Rick Scott is getting a lot of advice.

    The last time a Florida governor vetoed the education portion of the state budget was in 1983. Gov. Bob Graham blasted fellow Democrats for their “willing acceptance of mediocrity.”