Sunday, November 19, 2017
News Roundup

Solutions: Trouble with emailing photos

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I have a new Lenovo desktop with Windows 7. When receiving photos in email, they are in the normal format, top to bottom with titles accompanying each photo. When I forward them, they go as a slide show, with small images across the top of the screen and no titles. How can I send them in the normal format?

You didn't specify which application you're using as your email client, but it sounds as if it may be Windows Live mail. If it is, try this: After you click Forward but before sending, click the Format menu and select the "attachment" option (it is represented by a paperclip icon).

I have a 1-year-old HP computer running Windows 7. If the computer has been shut down or in sleep mode, it can take as long as 20 minutes to connect to the Internet. Once the computer is up and running, the connection is instant. I do not know what to do.

It sounds as if there is a device or hardware component having problems re-establishing. Go to the Windows System event log (click Start, type Event and click the Event Viewer link when displayed at the top). Double-click Windows Logs, then System. Look for entries right after the time you bring it out of the sleep state.

This may give you a clue as to what is happening. If it is a particular device/component, check the appropriate support site for updated drivers. To check the current driver level, click Start, Device and click the Device manager link when displayed. Find and double-click your device and then click the Driver tab.

I am operating an HP desktop PC with Windows 7. I cannot get Adobe Flash Player installed. Any quick way to get this done?

You didn't say which errors or messages you get, so I can't be specific. Try first uninstalling any existing version from Control Panel/Programs/Uninstall a program. Then try installing directly from http://get.adobe.com/flashplayer.

Send questions to [email protected] or Personal Tech, P.O. Box 1121, St. Petersburg, FL 33731. Questions are answered only in this column.

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