Make us your home page

Today’s top headlines delivered to you daily.

(View our Privacy Policy)

Solutions: Try Malwarebytes' Anti-Malware for stealth viruses

I have two computers that a virus or spyware has hit the very same way. When I'm working in any Office product, the Start menu pops up and opens up other programs and I lose control of my computer and mouse. I can't do anything but close down my system. I'm using Ad-Aware, Spybot and AVG as my virus and spyware programs and have used McAfee to try to locate where this virus is coming from — but to no avail. What can I do to find and eliminate this nasty virus?

If you are using the supported version of AVG, then my first recommendation would be to call customer support, give them the details and find out why it is not detecting the virus and what you need to do. Otherwise, let's start by doing the following: Go to and download the latest version of Malwarebytes' Anti-Malware. I have used this program with very good results when trying to hunt down stealth viruses or malware that do not show up in various process viewers or antivirus programs. Double-click the file you downloaded to start the installation. Follow the prompts and do not make any changes to the default settings. Make sure both "Update Malwarebytes Anti-Malware" and "Launch Malwarebytes Anti-Malware" are checked and then click Finish. The program will start and check for a more recent update. If it finds one, it will update itself and continue. On the Scanner tab make sure the "Perform Quick Scan" option is selected and then click Scan. When the scan is finished, click "Show Results." Make sure everything is checked and then click "Remove Selected."

Send questions to or Personal Tech, P.O. Box 1121, St. Petersburg, FL 33731. Questions are answered only in this column.

Solutions: Try Malwarebytes' Anti-Malware for stealth viruses 12/19/08 [Last modified: Friday, December 19, 2008 10:52pm]
Photo reprints | Article reprints

© 2017 Tampa Bay Times


Join the discussion: Click to view comments, add yours

  1. Why the Lightning would consider trading Jonathan Drouin

    Lightning Strikes

    TAMPA — This summer, the Lightning could trade one of its most dynamic young players ever.

    Wing Jonathan Drouin could be the only piece that Tampa Bay has to acquire a badly needed top-tier defenseman.
  2. Ryan Hunter-Reay running strong as he seeks a second Indianapolis 500 title

    Auto racing

    Ryan Hunter-Reay isn't a big jewelry fan.

    Ryan Hunter-Reay, who won Indy in 2014, is a contender for a second title in today’s 101st running. He qualified 10th, had the third-fastest practice lap and his team is looking strong.
  3. As Trump's overseas trip ends, crisis grows at home (w/video)


    President Donald Trump headed home Saturday to confront a growing political and legal threat, as his top aides tried to contain the fallout from reports that his son-in-law, Jared Kushner, is a focus of investigations into possible collusion between Russia and the president's campaign and transition teams.

    President Donald Trump waves as he exits Marine One on Saturday at Naval Air Station Sigonella in Sicily, Italy. After a nine-day trip overseas, the president is returning to Washington.
  4. Tributes pour in for Zbigniew Brzezinski, an 'influential voice' in politics (w/video)


    WASHINGTON — Well before he went to the White House in 1977, Jimmy Carter was impressed by the views of foreign policy expert Zbigniew Brzezinski. That Carter immediately liked the Polish-born academic advising his campaign was a plus.

    Foreign policy expert Zbigniew Brzezinski died Friday.
  5. One year after deaths, Sunset Music Festival kicks off with emphasis on water and security

    Public Safety

    TAMPA — Before the beat drops, or even builds, you hear Steve-O.

    "If you don't get water you're lame!"

    "Hey! Free water! Come on!"

    Steve "Steve-O" Raymond motions to guests making the line to grab free water bottle at the entrance of the Sunset Music Festival on the grounds of the Raymond James Stadium parking lot in Tampa. ( LUIS SANTANA   |   Times)