Make us your home page
Instagram

Today’s top headlines delivered to you daily.

(View our Privacy Policy)

Solutions: Try Malwarebytes' Anti-Malware for stealth viruses

I have two computers that a virus or spyware has hit the very same way. When I'm working in any Office product, the Start menu pops up and opens up other programs and I lose control of my computer and mouse. I can't do anything but close down my system. I'm using Ad-Aware, Spybot and AVG as my virus and spyware programs and have used McAfee to try to locate where this virus is coming from — but to no avail. What can I do to find and eliminate this nasty virus?

If you are using the supported version of AVG, then my first recommendation would be to call customer support, give them the details and find out why it is not detecting the virus and what you need to do. Otherwise, let's start by doing the following: Go to www.malwarebytes.org and download the latest version of Malwarebytes' Anti-Malware. I have used this program with very good results when trying to hunt down stealth viruses or malware that do not show up in various process viewers or antivirus programs. Double-click the file you downloaded to start the installation. Follow the prompts and do not make any changes to the default settings. Make sure both "Update Malwarebytes Anti-Malware" and "Launch Malwarebytes Anti-Malware" are checked and then click Finish. The program will start and check for a more recent update. If it finds one, it will update itself and continue. On the Scanner tab make sure the "Perform Quick Scan" option is selected and then click Scan. When the scan is finished, click "Show Results." Make sure everything is checked and then click "Remove Selected."

Send questions to personaltech@sptimes.com or Personal Tech, P.O. Box 1121, St. Petersburg, FL 33731. Questions are answered only in this column.

Solutions: Try Malwarebytes' Anti-Malware for stealth viruses 12/19/08 [Last modified: Friday, December 19, 2008 10:52pm]
Photo reprints | Article reprints

© 2017 Tampa Bay Times

    

Join the discussion: Click to view comments, add yours

Loading...
  1. GOP's new repeal bill would likely leave millions more uninsured, analyses suggest

    Health

    WASHINGTON — The latest Republican bid to roll back the Affordable Care Act would likely leave millions of currently insured Americans without health coverage in the coming decades, and strip benefits and protections from millions more, a growing number of independent studies suggest.

    Vice President Mike Pence listens as President Donald Trump talks to reporters about the Graham-Cassidy health care bill during a meeting with Egyptian President Abdel-Fattah el-Sissi at the Palace Hotel during the United Nations General Assembly, Wednesday, Sept. 20, 2017, in New York. [Evan Vucci | Associated Press]
  2. Mueller casts broad net in requesting extensive records from Trump White House

    Nation

    WASHINGTON — The special counsel investigating Russian election meddling has requested extensive records and email correspondence from the White House, covering the president's private discussions about firing his FBI director and his response to news that the then-national security adviser was under …

    In a photograph provided by the Russian foreign ministry, President Donald Trump meets with Sergei Lavrov, left, the Russian foreign minister, and Sergey Kislyak, the Russian ambassador, in the Oval Office of the White House in Washington, May 10, 2017. Special counsel Robert Mueller is interested in this meeting, where Trump said dismissing FBI Director James Comey had relieved "great pressure" on him, the New York Times reported on Sept. 20. [Russian Foreign Ministry via  New York Times]
  3. 'We will find our island destroyed': Hurricane Maria demolishes Puerto Rico

    News

    SAN JUAN — Sleepless Puerto Ricans awoke Wednesday knowing to expect a thrashing from the most ferocious storm to strike the island in at least 85 years. They met nightfall confronting the ruin Hurricane Maria left behind: engorged rivers, blown-out windows, sheared roofs, toppled trees and an obliterated electric …

    Rescue vehicles from the Emergency Management Agency stand trapped under an awning during the impact of Hurricane Maria, after the storm  hit the eastern region of the island, in Humacao, Puerto Rico, Wednesday, Sept. 20, 2017. The U.S. National Hurricane Center says Maria has lost its major hurricane status, after raking Puerto Rico. But forecasters say some strengthening is in the forecast and Maria could again become a major hurricane by Thursday. [Carlos Giusti | Associated Press]
  4. Obamacare repeal bill offers flexibility and uncertainty

    Politics

    The latest Republican proposal to undo the Affordable Care Act would grant states much greater flexibility and all but guarantee much greater uncertainty for tens of millions of people.

  5. Manafort offered to give Russian billionaire 'private briefings' on 2016 campaign, report says

    Nation

    Less than two weeks before Donald Trump accepted the Republican presidential nomination, his campaign chairman offered to provide briefings on the race to a Russian billionaire closely aligned with the Kremlin, the Washington Post reports.

    Paul Manafort, then Donald Trump's campaign chairman, talks to reporters on the floor of the Republican National Convention at Quicken Loans Arena in Cleveland. [Associated Press]