Make us your home page

Solutions: Updates may stop annoying pop-up

I keep getting this message that slows my computer down to a dead stop. In fact, it happened as I was composing this message to you. "A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete. http://js. etc., etc."

How can I dump this annoying pop-up and get rid of it once and for all?

Make sure your antivirus is up-to-date and returning clean scans. You didn't mention what browser you're using, so I'll assume Internet Explorer.

First if you haven't already, and your Windows version supports it, upgrade to Internet Explorer 9. Also make sure your Windows version has the latest updates (update.microsoft.com).

You didn't complete the URL starting with JS and that could have been important information, but let's assume it's legitimate and also JS represents a Java script hosted on that site. Go to Control Panel/System and Security and double-click the Java icon. Click the Update tab and click Update Now.

Ever since I started running Windows 7 I have been unable to use iTunes. I have tried several times to download and reinstall, but it always stops three-quarters of the way through, and I get the attached message. What can I do to reinstall iTunes?

Try this: If you were choosing "Run" from the download page, choose "Save" instead and save it to any area on your disc.

Using Windows File Explorer, navigate to that iTunes installation file. Right-click and select Properties, then click the Unblock button. Click Apply and OK. Right-click the file again and this time choose "Run as Administrator".

If this doesn't work, repeat after turning off UAC (User Account Controls) by clicking the Windows orb (Start) and typing UAC. Click "Change Account Control Settings". Drag the Notify slider down to the "Never notify" setting. Click OK and then reboot and try the install again (still right-clicking the install file and selecting "Run as Administrator").

Now, this is very important. Repeat the steps for modifying the UAC and this time set it back to its original position, which was probably the default.

Send questions to personaltech@tampabay.com or Personal Tech, P.O. Box 1121, St. Petersburg, FL 33731. Questions are answered only in this column.

Solutions: Updates may stop annoying pop-up 04/13/12 [Last modified: Friday, June 29, 2012 6:29pm]
Photo reprints | Article reprints

© 2014 Tampa Bay Times


Join the discussion: Click to view comments, add yours