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Solutions: Upgrading Internet Explorer could stop 'redirect' screen

Every time I Google any topic in the last couple of days, every single link I click on sends me to a "REDIRECT NOTICE" screen. It still shows the website I want to go to, but it is an annoying extra step. I have run a full security scan, shut down and restarted, but it is still happening. I have been Googling for solutions, without much success.

Google recently made a change that results in this behavior for Internet Explorer version 5.5 and earlier. You can check your version when running Internet Explorer by clicking Help, About Internet Explorer. The solution then would be to upgrade to a later version. If your Internet Version is 6.0 or higher, then I would suspect a virus. Even though you've run a scan, it is possible that your antivirus missed it. I would recommend downloading and running Malwarebytes Antimalware program (the free version) from malwarebytes.org.

I have received an e-mail from a very good friend that had a link to open. The link went to a site that had something to do with Viagra. (I closed it before I read it!) I e-mailed my friend and have learned that this has been sent from her e-mail to some professional forums as well as private/personal e-mails. How can I clean this up, and what can I do to prevent this from going out under my e-mail address to professional forums, businesses and private persons?

There are viruses/malware that can steal your e-mail passwords/address books, and there are also some social-networking sites like Facebook that can be used to trick people, allowing access to their friends list and/or address book. If you suspect that you've been breached, change your e-mail password(s) and make sure your antivirus/antimalware software is active and up to date. The most important thing is to be very careful about revealing any personal information about yourself on the Internet.

From time to time, I get the "blue screen of death" with the message "irql not_less_or_equal." I am running XP with all the latest auto-updates. Any advice on what might be causing the problem?

This message indicates a program attempted to access a memory address to which it did not have permission to access or was an invalid memory address. Common causes can be bad device drivers, system updates and viruses, to name a few. Usually there is more information after the STOP message that can be used to try to track down the problem. If you added any new hardware devices or new programs, you may want to uninstall them to see if the problem persists. One thing that may work is to boot to the Last Known Good Configuration option by pressing the F8 key during a restart.

Send questions to Personal Tech, P.O. Box 1121, St. Petersburg, FL 33731 or personaltech@sptimes.com. Questions are answered only in this column.

Solutions: Upgrading Internet Explorer could stop 'redirect' screen 05/16/10 [Last modified: Wednesday, May 19, 2010 12:51pm]

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