I just started getting the message "installer corrupt could not proceed." This message comes up in a box with the word Setup at the top of the box. No other error message is included. I am running Windows 7 and Internet Explorer 9. I was advised by HP to restore back to a date before this started happening, but it did not fix the problem. What can I do to remedy it?
It could be an issue with the Windows Installer service. There used to be a downloadable program provided by Microsoft that helped clean up these types of issues, but sometimes it created other problems. So it has discontinued that program and instead put together a detailed list of steps to take in troubleshooting installer issues. You can find it at support.microsoft.com/kb/2438651.
I recently removed a virus using your directions for Malwarebytes Antimalware. The virus is gone, but I still cannot connect to the Internet. Any ideas?
Check that the virus didn't change your connection to a proxy, something that many viruses do once they have control of your system. Go to Control Panel/Network and Internet/Internet Options.
Click the Connections tab, then Lan Settings. Make sure the "Proxy" option is not checked.
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