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Solutions: Windows XP installation CD is key to backups

I am trying to back up my HP desktop, which uses a preinstalled Home Edition of Windows XP SP3. I was using Microsoft Live OneCare to do scheduled backups but that subscription expired when Microsoft discontinued that service. How do I back up my data files now? I do not have access to a Windows XP SP3 installation disc.

It sounds as if you already know that you will need access to the Windows XP installation CD. You can also download it from Microsoft at tinyurl.com/SPT Solutions2, although it will require validation.

If that doesn't work out for you, you can also try contacting HP through its support website and find what your options are for attaining a physical install CD, or maybe a friend could lend you a Windows XP install CD. It doesn't have to be from the same type of PC as yours.

To learn how to use Windows XP backup, check out tinyurl.com/SPTSolutions3.

I want to download Microsoft Essentials as you suggested, but there is already the Windows Defender and a Firewall program that is apparently working. Are these one and the same? If they are, I already have them working along with my ready-to-expire Norton.

No, Windows Defender and Windows Firewall are separate, but they are replaced with Microsoft Security Essentials. The install will take care of the Firewall settings, but you will need to uninstall Windows Defender and Norton Antivirus from your Control Panel, Add/Remove programs before installing Security Essentials.

Send questions to personaltech@sptimes.com or Personal Tech, P.O. Box 1121, St. Petersburg, FL 33731. Questions are answered only in this column.

Solutions: Windows XP installation CD is key to backups 03/20/11 [Last modified: Sunday, March 20, 2011 8:15pm]
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