Make us your home page
Instagram

Today’s top headlines delivered to you daily.

(View our Privacy Policy)

Solutions: How to get rid of blank page with Web page

On my laptop with 64 bit Windows 7 and IE 9, sometimes when I go to a Web page, while the Web page opens there will also be an additional blank page also open. This is annoying.

Most of the possible solutions for this problem involve registry fixes, but I didn't see anything that is sure to fix this exact problem, so we'll skip the registry edits. The best thing to do is to run the Internet Explorer reset. This will restore the Internet Explorer settings to their original state. You can do this by clicking "Tools," "Internet Options," the "Advanced" tab and then the "Reset" button. Close and reopen Internet Explorer. Go to "Tools" and "Manage Add-ons." You can re-enable any add-ons that were disabled in the reset. Do this only for the ones you need and do this one add-on at a time, testing your general browsing functionality before enabling any others.

Should I run a virus/malware scan periodically if I have no symptoms?

Yes. It's a good idea to run (and update) the free version of Malwarebytes Antimalware ( www.tinyurl.com/2fwj868) on a monthly basis. Check to see if your antivirus is running scheduled scans at least once a week and that they have been completing as expected.

When I receive a home family video via the iPhone to my email, it always comes in sideways. I have not been able to figure out how to turn the video "clockwise." I use a Dell computer Windows 7.

There may be an easier way, but this is what I do when faced with the same problem: If you don't already have it, go to http://windows.microsoft.com/en-us/windows-live/movie-maker-get-started and download the free Windows Live Movie Maker. It is a simple, low frills video editor. Once it's installed, run the program and click the "Add videos" button to open your video. Use the left and right rotation buttons on the menu to orient your video and then click the "Movie Maker Options" button (top left corner) and select "Save Movie" and then select an output format such as "For Computer".

I was having trouble downloading a recent update with Microsoft Security Essentials, so I uninstalled the program and could not reinstall it. I got this error message: c:\8287e54ec2420eccec2fbb\x86. Because I couldn't download MSE, I installed AVG, and somehow Google Chrome was bundled with it. I uninstalled Google Chrome, and now I cannot use any of the Web links that come in the emails.

The problem with Microsoft Security Essentials is a known issue due to corrupt entries in window installer registries. Microsoft has an automatic fix. Go to http://support.microsoft.com/mats/Program_Install_and_UninstalL and click "Run now."

For the Google Chrome issue, try setting Internet Explorer as your default browser. From within Internet Explorer, click the "Tools" button, then "Internet Options," then the "Programs" tab. Click "Make default" and then OK.

Send questions to [email protected] or Personal Tech, P.O. Box 1121, St. Petersburg, FL 33731. Questions are answered only in this column.

Solutions: How to get rid of blank page with Web page 03/29/13 [Last modified: Friday, March 29, 2013 8:15pm]
Photo reprints | Article reprints

© 2017 Tampa Bay Times

    

Join the discussion: Click to view comments, add yours

Loading...
  1. Funeral held for U.S. soldier at center of Trump fight

    Nation

    COOPER CITY — Mourners remembered not only a U.S. soldier whose combat death in Africa led to a political fight between President Donald Trump and a Florida congresswoman but his three comrades who died with him.

    The casket of Sgt. La David T. Johnson of Miami Gardens, who was killed in an ambush in Niger. is wheeled out after a viewing at the Christ The Rock Church, Friday, Oct. 20, 2017  in Cooper City, Fla. (Pedro Portal/Miami Herald via AP) FLMIH102
  2. Chemical industry insider now shapes EPA policy

    Nation

    WASHINGTON — For years, the Environmental Protection Agency has struggled to prevent an ingredient once used in stain-resistant carpets and nonstick pans from contaminating drinking water.

    This is the Dow chemical plant near Freeport, Texas. Before the 2016 election, Dow had been in talks with the EPA to phase out the pesticide chlorpyrifos, which is blamed for disabilities in children. Dow is no longer willing to compromise.
  3. Unforgiving wildfires affect vineyard workers and owners

    Nation

    SONOMA, Calif. — When the wildfires ignited, vineyard workers stopped picking grapes and fled for their lives. Some vineyard owners decided to stay and fight back, spending days digging firebreaks and sleeping among their vines.

    Wilma Illanes and daughter Gabriela Cervantes, 8, found their home intact, but had lost a week’s wages and sought aid.
  4. O'Reilly got new contract after big settlement

    Nation

    Last January, six months after Fox News ousted its chairman amid a sexual harassment scandal, the network's top-rated host at the time, Bill O'Reilly, struck a $32 million agreement with a longtime network analyst to settle new sexual harassment allegations, two people briefed on the matter told the New York …

    Bill O’Reilly was fired by Fox News after multiple allegations.
  5. Trump plans to release JFK assassination documents

    Nation

    WASHINGTON — President Donald Trump announced Saturday morning that he planned to release the tens of thousands of never-before-seen documents left in the files related to President John F. Kennedy's assassination held by the National Archives and Records Administration.

    FILE - In this Nov. 22, 1963 file photo, President John F. Kennedy waves from his car in a motorcade in Dallas. Riding with Kennedy are First Lady Jacqueline Kennedy, right, Nellie Connally, second from left, and her husband, Texas Gov. John Connally, far left.  President Donald Trump, on Saturday, Oct. 21, 2017,  says he plans to release thousands of never-seen government documents related to President John F. Kennedy's assassination.  (AP Photo/Jim Altgens, File) NY107