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Tampa aims for high water mark in billing communications

City aims for high water mark in its billing communication

An axiom of design is that form follows function. When you open your city of Tampa utility bill, the function you probably want first is: How much is it going to cost this month? But is that all you want to know? In the wake of the city's debacle over high water bills earlier this year, city officials said they would redesign the bills they send to their 124,000 customers — a format that hasn't changed in at least 15 years — to be easier to understand and perhaps impart more information. The city still wants your monthly payment, of course, but also wants your opinion of what's important in bill design. Do you want charts and graphs? Do you want to know how much water is in the reservoir? Do you want to know how your water use compares with that of other similar customers? For a link to the survey, visit the city's website at The survey closes Sept. 30.

Law school branches out

Want to get a law degree but don't have stellar test scores? A new school coming to Riverview may be your chance. The Thomas M. Cooley Law School, which has a main campus and three branches in Michigan, is creating a branch near Interstate 75 and U.S. 301. Opening in May 2012, the nonprofit school prides itself on its acceptance of students who are overlooked by other law schools, said Jeff Martlew, dean of the school's Riverview branch. "We have a more open admission policy than many law schools," he said. The move to Tampa Bay allows the school to tap into a population with an interest in studying law but only one law school (Stetson University College of Law). Besides accommodating 700 students, the new school also will bring more than 100 jobs. Evening classes will be offered once the school opens, followed by morning classes in September 2012 and afternoon classes in January 2013.


The British Royal Navy preceded the USS Independence (LCS-2) in visiting the Port of St. Petersburg. British ships visited the port each Christmas until the 1980s when heavier ships and shallow waters prevented future visits. An article Friday was incorrect on that point.

Tampa aims for high water mark in billing communications 08/12/11 [Last modified: Friday, August 12, 2011 10:29pm]
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