Click photo for gallery
[John Pendygraft | Times (2008)
Raymond James Financial CEO Tom James reads in the sculpture garden of the corporate headquarters in St. Petersburg.
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Company information

Address: 880 Carillon Parkway, St. Petersburg, FL 33716; (727) 567-1000; www.raymondjames.com

Business: investments, banking

Ticker symbol, market: RJF, NYSE

Market capitalization: $3.4-billion

Annual dividend: 44 cents

Top officers: Thomas A. James, chairman and CEO; Chester B. Helck, president and chief operating officer

Employees: 6,724, plus 3,090 independent contractors

Financials
(Year ended Sept. 30, 2007)

Revenue: $2.6-billion, up 11.1 percent

Net income: $250.4-million, up 16.8 percent

Per share: $2.11, up 14.1 percent

Return on equity: 15.6 percent

Two-year stock return: -5.5 percent

Biggest challenge: Sailing through the tumult that's engulfed the financial markets. Although Raymond James avoided direct involvement in the subprime mortgage mess, it has been hurt by the fallout, including trading losses on fixed-income securities, a drop in investment banking deals and an investigation into sales of $1.9-billion of auction rate securities to retail clients. The stock has been hammered along with those of other brokers. A bright spot: Raymond James Bank has grown to $7.7-billion in deposits and $8.3-billion in assets.

Corporate culture

From writing to conflict resolution to art, class is in session

It doesn't field any sports teams or confer any degrees, but Raymond James University offers about 400 courses, ranging from a two-hour overview of the company intranet to a nine-month weekly class covering the art collection lining the walls at headquarters.

Most of the students are after skills that will improve their on-the-job performance or their chances of promotion at Raymond James Financial Inc. Those in the art class have volunteered to become tour guides for the 1,800-piece art collection, most of which belongs to chairman Tom James and his wife, Mary.

Some RJU classes focus on developing skills such as conflict resolution, assertiveness and business writing. Others are more technical, covering investment products, regulations or technology applications. The Raymond James Branch Experience even takes headquarters employees on a field trip to a branch office.

More than 80 percent of the employees at the St. Petersburg headquarters took at least one class last year; the average was 2.5. Branch office employees take classes online.

"This plays a big role in employee mobility," said Barbara Fischer, who manages the program, which has a staff of 25 and taps the skills of 52 employees who serve as adjunct teachers.

Carol Berends, who teaches the art class, said the group goes through the headquarters buildings one floor at a time.

"It's like working in an art gallery here," she said.

—Helen Huntley, Times Staff Writer

Have a comment or story idea? E-mail the editors at biznews@sptimes.com.

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