Click photo for gallery
[John Pendygraft | Times (2008)
Raymond James Financial CEO Tom James reads in the sculpture garden of the corporate headquarters in St. Petersburg.
Company information
May 2009

Address: 880 Carillon Parkway, St. Petersburg, FL 33716; (727) 567-1000;

Business: Investments, banking

Ticker symbol, market: RJF, NYSE

Market capitalization: $1.92 billion, down from $3.61 billion

CEO: Thomas A. James

Employees: 7,083, up from 6,724; plus 3,374 independent contractors, up from 3,090

(Year ended Sept. 30, 2008)

Revenue: $3.2 billion, up 3 percent

Net income: $235 million, down 6 percent

Per share: $1.97, down 7 percent

Return on equity: 12.9 percent

Biggest challenge: The company's brokerage unit is battling lower underwriting activity with clients making fewer transactions and its banking unit had a sharply higher level of bad loans in the most recent quarter. "Managing economically stressful conditions is the biggest challenge we face," chief executive Thomas James said. "Our business is directly related to the stock and bond market and indirectly, but still very prominently, related to the impact on the general economy, because it affects all the companies we're involved with as investors or as corporate clients."

Corporate culture
May 2008

From writing to conflict resolution to art, class is in session

It doesn't field any sports teams or confer any degrees, but Raymond James University offers about 400 courses, ranging from a two-hour overview of the company intranet to a nine-month weekly class covering the art collection lining the walls at headquarters.

Most of the students are after skills that will improve their on-the-job performance or their chances of promotion at Raymond James Financial Inc. Those in the art class have volunteered to become tour guides for the 1,800-piece art collection, most of which belongs to chairman Tom James and his wife, Mary.

Some RJU classes focus on developing skills such as conflict resolution, assertiveness and business writing. Others are more technical, covering investment products, regulations or technology applications. The Raymond James Branch Experience even takes headquarters employees on a field trip to a branch office.

More than 80 percent of the employees at the St. Petersburg headquarters took at least one class last year; the average was 2.5. Branch office employees take classes online.

"This plays a big role in employee mobility," said Barbara Fischer, who manages the program, which has a staff of 25 and taps the skills of 52 employees who serve as adjunct teachers.

Carol Berends, who teaches the art class, said the group goes through the headquarters buildings one floor at a time.

"It's like working in an art gallery here," she said.

—Times Staff Writer

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