Companies that offer to resell your timeshare may sound like a sure thing, but thousands of customers say they were ripped off. And state officials have done little to stop it.
C&C Timeshare Resale
Opened on: Jan. 22, 2009
Closed on: Sept. 23, 2011
Location: 7859 Blind Pass Road #A, St. Pete Beach, 33706
Better Business Bureau rating: No rating
Business website: http://candctimeshare.com/
Louis Curto and Maia Ciesluk, two former Pro Player Timeshare Resale employees, started C&C Timeshare in 2009. Over the next few years, their company drew 49 complaints, according to attorney general records. Curto later started another company, Your Timeshare Guru, which charged a fee to help victims of timeshare resale scams get their money back.
Actions against this business
The Department of Agriculture and Consumer Services fined the company $1,500 in September 2010 for having an unlicensed employee and an unapproved script.
Name: Maia Ciesluk, manager
Ciesluk is a former employee of Pro Player Timeshare Resale who helped start C&C Timeshare Resale. She could not be reached for comment.
Name: Louis Curto, manager
Curto is a former Pro Player Timeshare Resale employee who started his own company. He declined to comment. He also started Your Timeshare Guru, a company which offered to help the victims of timeshare resale scams get their money back in exchange for a monthly subscription fee.
Curto has been convicted on several misdemeanor charges, including petit theft and marijuana possession.
C&C Timeshare Resale, Inc. has generated 49 consumer complaints to the Florida Attorney General's Office since 2009. Search a database of Pinellas and Hillsborough county companies that have been listed in two or more complaints to the Florida Attorney General.
List of all the companies in this report
How we did this story
The Tampa Bay Times started investigating the timeshare resale industry in June 2011.
The newspaper reviewed more than 2,000 consumer complaints against Tampa Bay area companies and tracked down their offices across two counties in an attempt to interview owners and employees.
The Times interviewed more than 100 people, including company employees, victims and government officials who oversee or investigate timeshare resale companies. It also reviewed thousands of pages of court documents and licensing records and closely examined the criminal histories of employees at more than a dozen local resale companies with customer complaints.
The complaints reviewed are those recorded by the state Attorney General's Office, which operates a fraud "hotline" and accepts and categorizes complaints that come in by phone, email and letter.
Contact reporter Will Hobson to suggest further timeshare resale story ideas.
Subscribe to the Times
Click here for daily delivery
of the Tampa Bay Times.
Be the first to know. Register for free breaking news alerts and morning headlines.