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Resale ripoff

Companies that offer to resell your timeshare may sound like a sure thing, but thousands of customers say they were ripped off. And state officials have done little to stop it.

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C&C Timeshare Resale

Company details

Opened on: Jan. 22, 2009

Closed on: Sept. 23, 2011

Location: 7859 Blind Pass Road #A, St. Pete Beach, 33706

Better Business Bureau rating: No rating

Business website: http://candctimeshare.com/

http://candctimeshare.com/

Company history

C&C Timeshare Resale

Louis Curto and Maia Ciesluk, two former Pro Player Timeshare Resale employees, started C&C Timeshare in 2009. Over the next few years, their company drew 49 complaints, according to attorney general records. Curto later started another company, Your Timeshare Guru, which charged a fee to help victims of timeshare resale scams get their money back.

At left, the company's location at 7859 Blind Pass Road #A in St. Pete Beach.
LEAH MILLIS | Times

Actions against this business

The Department of Agriculture and Consumer Services fined the company $1,500 in September 2010 for having an unlicensed employee and an unapproved script.

Officer

Ciesluk

Name: Maia Ciesluk, manager

Ciesluk is a former employee of Pro Player Timeshare Resale who helped start C&C Timeshare Resale. She could not be reached for comment.

Pinellas County Sheriff's Office

Officer

Curto

Name: Louis Curto, manager

Curto is a former Pro Player Timeshare Resale employee who started his own company. He declined to comment. He also started Your Timeshare Guru, a company which offered to help the victims of timeshare resale scams get their money back in exchange for a monthly subscription fee.

Curto has been convicted on several misdemeanor charges, including petit theft and marijuana possession.

Pinellas County Sheriff's Office photo taken in 2009 when he was convicted of driving with a suspended license.

Customer complaints

C&C Timeshare Resale, Inc. has generated 49 consumer complaints to the Florida Attorney General's Office since 2009. Search a database of Pinellas and Hillsborough county companies that have been listed in two or more complaints to the Florida Attorney General.

List of all the companies in this report

How we did this story

The Tampa Bay Times started investigating the timeshare resale industry in June 2011.

The newspaper reviewed more than 2,000 consumer complaints against Tampa Bay area companies and tracked down their offices across two counties in an attempt to interview owners and employees.

The Times interviewed more than 100 people, including company employees, victims and government officials who oversee or investigate timeshare resale companies. It also reviewed thousands of pages of court documents and licensing records and closely examined the criminal histories of employees at more than a dozen local resale companies with customer complaints.

The complaints reviewed are those recorded by the state Attorney General's Office, which operates a fraud "hotline" and accepts and categorizes complaints that come in by phone, email and letter.

Contact reporter Will Hobson to suggest further timeshare resale story ideas.

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