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Resale ripoff

Companies that offer to resell your timeshare may sound like a sure thing, but thousands of customers say they were ripped off. And state officials have done little to stop it.

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Find local companies with complaints

Since 2008, customers have filed more than 2,500 complaints on nearly 100 timeshare resale companies in Pinellas and Hillsborough counties alone. Local companies drew complaints from timeshare owners in all 50 states and six Canadian provinces, according to data kept by the Florida Attorney General's Office.

Company database

Enter any part of a company's, name, phone number, or address to see if state regulators have received customer complaints about their business practices. If a company uses multiple addresses or phone numbers, they may not all appear. These are companies that received two or more complaints.

Business nameComplaintsAddressCityPhone number
Gold Crown Property Management3911497 Main St. #344Dunedin(877) 807-GOLD
Vacation Property Resellers26412682 Starkey RoadLargo1-866-584-4128
Timeshare Registry International1522672 Bayshore Blvd.Dunedin(800) 300-0180
Vacation Property Services138300 31st St. N #615St. Petersburg1-727 322-6100
US Vacation12510950 72nd St. N #107Seminole(727) 571-4298
Buyatimeshare.com1145406 Hoover Blvd. #4Tampa(813) 902-9743
ACE Timeshare1017737 72nd Ave. NPinellas Park(800) 320-9916
Meridian Media Group941280 Court St.Clearwater(727) 230-9735
Pro Player Timeshare Resale782450 5th Ave. NSt. Petersburg888.848.2158
Condotrader.com774950 Park Blvd.Pinellas Park(800) 789-0091
Resort Solution Trust6211350 66st St. N #110Largo(827) 299-4778
Vacation Register57PO Box 86282Madeira Beach(888) 570-4422
Timeshare Traveler507250 49th St. NPinellas Park(866) 726-3757
C & C Timeshare Resale497859 Blind Pass RoadSt. Pete Beach(888) 841-2429
Vacation Property Resales494811 Gandy Blvd. W #CTampa(800) 640-6886
Resort Transfer474725 Lois Ave. NTampa(866) 603-4066
Eclipse Property Solutions46PO Box 328St. Petersburg(877) 541-4777
Resort Property Depot38321 A Southeast Blvd. NSt. Petersburg(888) 531-7370
Condo Resort Link358401 9th St. N #490St. Petersburg(800) 301-9238
Omega Marketing Solutions2936181 East Lake Road #30Palm Harbor(727) 230-1920
A1 Marketing Unlimited28PO Box 3795Seminole(866) 365-8138
Timeshare Adventures271601 Commerce Ave. NSt. Petersburg(800) 581-7330
Super Timeshare Resale243104 Waters Ave. W #205-206Tampa(813) 935-5800
Buythistimeshare.com234819 Westshore Blvd. STampa(727) 369-6001
Timeshare Now214700 140th Ave. N #208Clearwater(888) 322-8463
Resort Enterprises and Promotion2013785 Walsingham Road #518Largo(727) 392-2025
RFK Timeshare Solutions2029267 U.S. Highway 19 NClearwater(866) 581-7371
United States Property Services2011380 66th St. N #134Largo(800) 822-3583
Ownership Solution19700 7th Ave. NSt. Petersburg(727) 954-0665
Resort Rental Network199739 66th St. NPinellas Park(877) 280-9379
Timeshare Resale and Travel186822 22nd Ave. N #418St. Petersburg(877) 769-8653
Share Trader15107 Glendale Road #101Brandon(877) 457-4273
Timeshare Experts15300 31st St. N #615St. Petersburg(800) 610-4788
Condo Resort Trader14PO Box 5344Largo(877) 221-6195
Timeshare Lifestyle149675 4th St. NSt. PetersburgNot listed
Premier Timeshare Vacations1314 18th St. SSt. Petersburg(866) 244-6798
Timeshare Sales Today1210462 Roosevelt Blvd. NSt. Petersburg1-888-226-1055
American Property & Title11455 Alt. 19 SPalm Harbor(877) 507-1077
Condo Exchange113104 Waters Ave. W #205-206Tampa(888) 932-3020
ONYX International Travel108433 121st St.Seminole(877)-759-7258
Resort Property Management Group102495 Enterprise Road #104Clearwater(727) 791-8888
Timeshare Globe102753 S.R. 580 #205ClearwaterNot listed
National Children's Association98715 37th St. NTampa(800) 843-0463
Timeshare Concepts98666 Seminole Blvd.Seminole(877) 547-2430
Diamond Interval Services8111 2nd Ave. NE #919St. Petersburg(800) 819-5007
Premier Property Services82862 Gulf to Bay Blvd. #FClearwater(800) 741-2005
Vacation Property Recovery821939 U.S. Highway 19Clearwater(866) 430-0273
Vacation Register International810462 Roosevelt Blvd.St. Petersburg(888) 226-1055
Vacations 4 Less7700 Waters Ave. W #ATampa(866) 395-9877
Complete Timeshare Service612514 Starkey RoadLargo(800) 584-4007
Global Properties68800 49th St. N #307-309Pinellas Park(888) 516-6041
Buy Owner Resorts55700 Memorial Highway #108Tampa(813) 885-7600
PFS Concepts510950 72nd St. N #107Seminole(800) 380-6852
Preferred Property Services513220 Belcher Road SLargo(888) 778-7720
Sell My Timeshare Now5383 Central Ave. S #260Dover(877) 815-4227
The Closing Company511125 Park Blvd #104-176Seminole(727) 557-9966
D&C Vacations43110 1st Abe. N #2HSt. Petersburg(727) 323-9676
EZ Closing4Not listedSt. Petersburg(727) 520-5245
Interval International44511 Himes Ave. N #200Tampa(800) 688-1531
Investment Property Solutions412506 Starkey RoadLargo(866) 215-7501
Platinum One Marketing Group418562 U.S. Highway 19 NClearwater(813) 957-3234
Resort Transfer & Title44725 Lois Ave. NTampa(866) 603-4066
Timeshare Executives International4302 Banana St.Tarpon Springs(800) 650-7509
Timeshare Options4703 Bay St. W #3Tampa(813) 402-6253
Timeshare Quick Sale International437502 U.S. Highway 19 NPalm Harbor(800)-529-8313
United Resort Resale411487 Seminole Blvd.Seminole(877) 280-4799
Universal Marketing Solutions4400 20th Ave.Indian Rocks Beach(727) 524-1186
Victoria's Resort4PO Box 1110Indian Rocks Beach(727) 637-7074
Caladesi Event Management31401 Westshore Blvd. N #505Tampa(813) 964-3590
PCA Advertising312506 Starkey RoadLargo(860) 274-0187
Preferred Marketing Group311100 66th St. NLargoNot listed
RSVP Real Estate31700 1st Ave. NSt. Petersburg(727) 667-8144
Timeshare Clearinghouse35700 Memorial Highway #108Tampa(813) 885-7600
Timeshare Resort Resales3PO Box 7323Seminole(888) 714-6480
Timeshares Adventures31601 Commerce Ave. NSt. Petersburg(727) 522-0034
Timeshares Quick Sale31280 Court St.Clearwater(727) 446-3415
United Vacation Network33690 East Bay DriveLargo(727) 531-1400
Vacation Properties3300 31st St. N #615St. Petersburg(800) 433-6375
Vacation Property37005 4th St., Unit 5St. Petersburg(800) 932-0487
Carribean Vacations22100 1st Ave. SSt. Petersburg(727) 456-6060
Coast To Coast2PO Box 3795Palm Harbor(877) 709-3011
Florida Veterans Assistance Association28310 Thatcher Ave. NTampa(813) 943-6466
H&H Holdings21915 Dale Mabry Highway NTampa(813) 625-1922
International Timeshare Liquidators210514 95th StreetSeminoleNot listed
Liberty Land Services24604 49th Street, # 7St. Petersburg(866) 572-2879
Premium Solutions2401 E. Jackson St.Tampa(813) 398-4406
RTI Resorts Transfer24725 Lois Ave. NTampa(866) 603-4066
Showcase Resales213799 Park Blvd. #246SeminoleNot listed
State Acquisition Corp22840 West Bay Drive #105Belleair Bluffs(727) 216-3410
Time Share Services2PO Box 4655Clearwater(888) 851-3797
Timeshare Services2PO Box 4655Clearwater(888) 851-3797
Timeshare Traveler Pro27250 49th Street NPinellas Park(866) 726-3757
TimeshareDepot24819 Westshore Blvd. STampaNot listed
Timeshares International2650 Cleveland St. #1545Clearwater(800) 260-4271
Timeshares Quick Sale International237502 U.S. Highway 19 NClearwater(800) 529-8313
Timeshares Resales and Travel26822 22nd Ave. N #418St. Petersburg(877) 769-8653
TS Advocacy Group28666 Seminole Blvd.Seminole(877) 547-2400
US Vacations210950 72nd St. N #107Seminole

List of all the companies in this report

How we did this story

The Tampa Bay Times started investigating the timeshare resale industry in June 2011.

The newspaper reviewed more than 2,000 consumer complaints against Tampa Bay area companies and tracked down their offices across two counties in an attempt to interview owners and employees.

The Times interviewed more than 100 people, including company employees, victims and government officials who oversee or investigate timeshare resale companies. It also reviewed thousands of pages of court documents and licensing records and closely examined the criminal histories of employees at more than a dozen local resale companies with customer complaints.

The complaints reviewed are those recorded by the state Attorney General's Office, which operates a fraud "hotline" and accepts and categorizes complaints that come in by phone, email and letter.

Contact reporter Will Hobson to suggest further timeshare resale story ideas.

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