Thursday, September 20, 2018
Dining

Caddy’s At the Pointe apologizes for putting diner’s race on their receipt

A Bradenton restaurant has publicly apologized for a server who described a table by including the diners’ race.

A photograph of a Caddy’s At the Pointe receipt posted to Facebook shows the table was entered into the restaurant’s point-of-sale system as "LOUNGEBLK FAM." A photo of another copy of the same receipt shows the same field scratched out.

"Hey family, please do me favor and call Caddy’s at the Point and ask them why they refer to their black customers by race but their white customers by table number," the Facebook post by user Dem Gyrlz Reign, whose real name is Nicole Barker, said. "My son and I were just there, this was our bill and a white customer’s bill. He attempted to scratch it out on the receipt I had to sign but had already given me a copy."

A photo of a different party’s receipt from the same date identifies the table by numbers and letters only.

Manager Jeremy Wehr told the Tampa Bay Times that the server was fired for violating company policy.

"We found out about the issue before that customer even left the restaurant, and the whole thing was taken care of within minutes," Wehr said. "The server no longer works for us."

An hour after the customer posted the photos on Facebook Sunday, the restaurant had posted an apology to its own Facebook page.

"We have need to address an regrettable event that happened in our store this evening. One of our staff members labeled a table by the color of their skin and not by the table or seat number which is Caddy’s standard. We sincerely apologize to the family that was involved, this is absolutely unacceptable. We want to assure you that this has been immediately addressed with our staff and can assure you it will never happen again."

The restaurant, which opened in late 2017, is part of the same group of restaurants as Caddy’s On the Beach in St. Pete Beach and Caddy’s on Central in downtown St. Petersburg.

The owners, JWC FL, also own Yard of Ale and MacDinton’s bars in the Tampa Bay area.

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