For nine years we have had the St. Petersburg Times delivered to our home. But we don't get the newspaper Midweek that comes out on Wednesdays. All our neighbors get it, even the ones who aren't here for the summer.
Why won't the woman who delivers Midweek throw one in our yard? I reported her three times to the Times but got no results.
If we can't get Midweek delivered, we'll cancel the St. Petersburg Times.
Mrs. H. Borowski
Response: That would be one way to get Midweek delivered to your home, but then you wouldn't get to read the rest of the St. Petersburg Times.
You don't get Midweek because its purpose is to assure advertisers of total market coverage _ to make sure that their ads reach not only Times subscribers but also residents who do not subscribe. So, ordinarily, residents who are Times subscribers don't get Midweek.
We are told by the Times Circulation Department, however, that subscribers can order delivery of Midweek by calling 893-8633. We have sent your request through the proper channel. Be sure to let us know if you don't get results.
Osteopathy entails medical course
What are the educational requirements to become a doctor of osteopathic medicine?
Response: There was a time, in the late 1800s, when the osteopathic technique virtually was confined to manipulation of the bones. But, then, there also was a time when family doctors routinely used leeches for bloodletting and medical schools did not encourage the washing of hands before surgery.
Today, according to our experts, the basic courses for doctors of osteopathy and doctors of medicine are the same. After undergraduate or pre-professional school, they must complete four years of medical school and at least one year of internship.
They study the same procedures and texts. The main difference is that osteopathic medical schools continue to stress the importance of the musculoskeletal system to good health.
Delivery falls one booklet short
Perhaps you can help me. It is not the $3.95 involved (which I would like back) but the principle.
In January, I sent $9.80 to Publisher's Choice for two copies of What Can I Do With My Microwave? Within a short time, I received one booklet. Naturally, I thought the other one would be forthcoming.
I wrote the company on Feb. 3 and March 3 but still have no reply.
It's possible that I should have included $1.90 for postage and handling for each booklet. I forwarded only $1.90 _ enough for one book, not two. But I think they could have informed me of this when they got my letters. I would have gladly sent another $1.90.
If they do not intend to send me the second booklet, then a refund of $3.95 is due me.
Response: Publisher's Choice sent us a form letter in response to our inquiry. It says you will be receiving a refund check for $5.85 within two weeks (by tomorrow).
We're not sure if the additional $1.90 is supposed to compensate you for your aggravation or if it just means that the same careless employee who handled your order also handled your refund. Form letters don't provide a place to check off "employee carelessness" or "compensation for aggravation."
Mail complaint to Washington
Where can I turn when my requests to the local postmaster to trace a certified letter are ignored?
I mailed the letter to Washington, D.C., on Feb. 25 from the Bay Pines post office. I never received the return receipt.
Then I wrote to the postmaster and to the Postal Service's director of marketing and communication in Tampa. Those inquiries also were ignored.
Reinaldo S. Bertulfo
Response: Write to: Consumer Advocate, United States Postal Service, Washington, D.C. 20260-6720.