1. Archive

Hail and farewell

I first met Jack Holeman when he was teaching a class in condominium management. His standards were high, and he insisted that his students meet them.

I can't count the number of times over the years that I found Jack's column on my desk on Monday mornings, brought in by board members and residents. They often clipped and highlighted sections important to our operations. He always had the answers.

Jack and I were in contact and exchanged ideas throughout our careers. I worked with offsite contract management companies and as an on-site community manager.

Jack's career was primarily in condominiums, while I gained experience in a variety of communities and associations. I earned the professional designation of Professional Community Association Manager from the Community Associations Institute and the designation of Certified Property Manager from the Institute of Real Estate Management.

I've written one book and several articles on community management. I am presently an on-site manager, active in resolving daily operational problems.

Your comments and questions about community and condo operations are welcome. I can assure you that someone in another community has the same question you do and will clip the column and put it on the manager's desk Monday morning. Recommendations from managers are always encouraged.

I have long lived by the motto, "There's got to be a better way to do the job." I am not an attorney, so each answer will be what I consider the best operational solution to the question. I welcome comments and questions to make the column of the greatest benefit to all.

I am a regular user of the Internet, where I find many sources of useful information, and I will mention them from time to time. If you find a helpful site, please let me know. (See below for the way to get in touch with me.)

One last thought: Thank you, Jack, for all the years of service. We can never express the value you have given to owners, residents, boards and managers in offering the best way to solve problems. Enjoy your well-earned retirement.

Write to Richard White, c/o Community Living, St. Petersburg Times, P.O. Box 1121, St. Petersburg, FL 33731. Sorry, he can't take phone calls or provide personal replies by mail, but you can e-mail him at