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IconEdit lets you create icons from gif files

Q. You mentioned Iconsucker in your Dec. 14 column. I downloaded the program and discovered that it does well at creating gif files from an ico file but not creating an ico file from a gif, as stated in the question.

A. You're right _ I guess I didn't read it carefully. There are actually several icon edit programs available. One that I like is IconEdit Pro ( 00013362/prod562.htm). It is a shareware program that you can download and try for free. It costs $15 for official purchase.

Q. When I shut down my computer, the last screen has this message: "Msgsrv32 _ An error has occurred in your program. To keep working anyway, check Ignore and save your work in new file. To quit this program, click Close. You will lose information you entered since your last Save." I click close and another message appears: "Msgsrv32 _ This program has performed an illegal operation and will be shut down. If problem persists, contact program vendor." When I click the Details button, there is information about registers and bytes at CS:EIP.

A. This error can be caused by sound cards that use a C-Media CMI8330 sound chip. This sound chip is used as the basis for several sound cards. If this is the case, you will need updated drivers. If you are unable to contact the manufacturer of your sound card, you can try the C-Media Windows 98 sound card driver version or later available on the following C-Media Web site:

Another cause of this problem may be Microsoft Office Find Fast. Go to your WindowsStart MenuProgramsStart Up folder and delete the FindFast shortcut (copy it to another folder for backup if desired). Restart your computer.

Q. I use both Microsoft Outlook and Netscape Messenger for e-mail. I can receive e-mail fine with either program. However, I am able to send only with Netscape Messenger. When I try to send with Outlook (or Outlook Express), I get the following error message: "Invalid domain name."

A. Based on the supplied information, I'm guessing one of the following conditions exists:

+ The Domain Name Service host name or the DNS domain name specified in the TCP/IP properties contains invalid characters.

+ Or there are invalid characters or spaces in the Computer Name box.

To verify that the DNS host name and the DNS domain name contain only valid characters, follow these steps:

1. Click Start, point to Settings, click Control Panel, and then double-click Network.

2. On the Configuration tab, click TCP/IP, and then click Properties.

3. Click the DNS Configuration tab.

4. In the Host box, verify that the name contains only valid characters.

5. In the Domain box, verify that the name contains only valid characters.

6. Click OK, click OK again, and then click Yes if you are prompted to restart the computer.

To check or change your Computer Name:

1. Click Start, point to Settings, and then click Control Panel.

2. Double-click Network, and then click the Identification tab.

3. Change the name in the Computer Name box so that it contains any combination of letters (a-z) and numbers (0-9). Do not use non-alphanumeric characters, blank spaces or an apostrophe in the computer name.

4. Click OK.

5. Restart Windows when you are prompted.

Note: Several weeks ago, we received questions about how to get rid of "empty C: prompts" during boot-up. One of our readers suggested that this was the cause of extra blank lines at the end of the autoexec.bat file. To eliminate these lines, edit the autoexec.bat in Notepad, position the mouse at the end of the last line in this file. Then, while holding the Shift key, press the down arrow until there is no more movement, then hit the Delete key. Save the file and reboot.