Q. I upgraded from Windows 95 to Windows 98. I have Outlook Express e-mail. When I had Windows 95 and sent e-mail, I could do a spell check. Now all I get is a window that says "An error has occurred while spelling was being checked."
A. Microsoft says this can occur if the SharedFilesDir value in the registry does not contain a trailing backslash.
If there is no trailing backslash, use RegEdit to add one in the appropriate registry key. (Make sure that you make a backup of your registry: System Information Tool, Registry Checker.)
With RegEdit, open this registry key:
HKEYLOCALMACHINESoftware MicrosoftShared Tools
The SharedFilesDir value should contain the following value data:
C:Program FilesCommon Files Microsoft Shared
Network error message
Q. At work, my computer was connected to the server using the Ethernet connection that was on the motherboard (10Mb connection). We went to a faster, plug-in Ethernet board (100Mb). I removed the old network configuration, disabled the connection in the System Setup and set up the new network configuration with no problems. It functions properly, except I get the following network error box: "The NetWare-compatible shell is not available. Contact your network administrator." This message is displayed when I start Outlook the first time after powering up and when I use the modem for the first time after powering up. There are no obvious references in win.ini or system.ini. Where and what do I need to remove?
A. According to Microsoft, this occurs if the Microsoft Service for NetWare Directory Services (NDS) is removed and two files updated by the Microsoft Service for NDS are not replaced with the original files. To correct this problem, either rename NWNP32.DLL on the local machine, or using Regedit.exe, go to the following location _ HKEYLOCALMACHINESoftware MicrosoftExchangeExchange Provider _ and edit the RpcBindingOrder key to remove the ncacnspx data value. Keep in mind that by editing the registry key and removing ncacnspx, you are eliminating the possibility of the IPX transport being used for RPC communications to the Microsoft Exchange Server. However, if you do not use the IPX transport, it won't be a problem.
Stopping auto start-up
Q. We purchased a Hewlett-Packard Model 4530 in July. After a complete shutdown the night before, the computer and the monitor go on by themselves about 6 a.m. every Tuesday. Since we are new computer users, we want to know if it should do this. We do not have any Scheduled Tasks to run at that time.
A. Some PCs have a BIOS, or Basic Input/Output System program that controls the System board, that can be configured to power up automatically at preset times. It sounds as if this is set on your PC. You can edit the BIOS settings by pressing either the F1 or DEL key (PCs vary) at power-up. Being a new user, you may want to call Hewlett Packard to confirm which settings need to be modified and have a technician step you through the problem. This information also should be in the documentation (system or motherboard booklet) that came with the PC.
Printing active windows
Q. I read about software that enabled you to print only what was on screen. Do you have any information on such a program?
A. If all you're looking to do is print what is in the current window, or the entire desktop, try this: Press the Alt key and the Print Scrn key at the same time. This will put a copy of the active window in your paste buffer. Then go to a program that can print graphics such as MS Paint (Start, Programs, Accessories) and click Edit, Paste. You can then print the contents from there. To print the entire desktop including all windows (not just the active window), do the same except this time use the Ctrl key-Print Scrn key combination.