Q. I use Windows 98 with Internet Explorer 5. When I go to various Web sites and move the mouse down the page, I notice the words begin to bleed until soon the page on the screen is black . . . like running black ink.
A. This most likely is related to your video adapter driver. Make sure you have the latest version of the video adapter driver (check the vendor's Web site). You also can try adjusting the Video Hardware Acceleration slide bar (right-click My Computer, choose Properties, Performance, then click the Graphics button). It is a good idea to start with the setting on the right (the Full setting) and move the slider one setting to the left until you find the setting that works best.
Solving a startup problem
Q. I get the following messages on startup: "Cannot find the file SetupC.EXE (or one of its components). Make sure the path and file name are correct and that all required libraries are available." Also: "Could not load or run SetupC.EXE specified in the WINI.INI file. Make sure the file exists on your computer or remove the refereence to it in the WIN.INI File." When I click OK, the dialog boxes close. We can't find win.ini. We also looked at autoexec.bat, config.sys and system.ini.
A. There are only so many places programs can initiate from startup. Windows 98 makes this very easy to control: Run the System Information tool (Start, Programs, Accessories, System Tools, System Information, or Start, Run, type MSINFO32 and press enter. Select Tools, System Configuration Utility. From here you can selectively turn off the areas within Windows from which programs run at startup. You'll see a tab for each area: Config.sys, Autoexec.Bat, System.ini, Win.ini (expand the Windows option and check the Load and Run lines) and Startup (this contains the programs that start from within the registry).
Windows 95 does not include the System Configuration Utility. Instead you'll need to manually look at the places that a program can initiate at startup. The first and most obvious is the Startup folder (Start/Programs/Startup).
To remove programs launched from startup, right-click on the Start button, select Open, double-click Programs, then the Startup folder. I recommend moving to another folder (instead of deleting) any shortcuts found here that you don't want to load at startup.
The next place to look is in the win.ini file, which should be in your WindowsSystem folder. Look for the application on either the LOAD= or the RUN= line. Remove the reference to the application name, save the file and reboot.
The last place to look is in the System Registry. Before editing the Registry file, make a backup copy (run RegEdit, then Registry, Export Registry File). The following registry key contains the applications that start automatically at startup: HKEYLOCAL MACHINESOFTWAREMicrosoft WindowsCurrentVersionRun. Click the application to select it and then from the menubar, Edit/Delete. Exit RegEdit and reboot.
Showing e-mail dates
Q. When we use our e-mail, there is no date for when the e-mail has been sent or received, though it does have the time. We contacted our e-mail service and Gateway, and they could not understand the problem. Can you help us?
A. Most e-mail programs can be configured to show or hide different columns of information. In Outlook Express you would click View, Columns and then select the columns you wanted to show. If your e-mail program is something other than Outlook Express, check to see if it has a similar configuration setting, usually under View or Preferences.
Several readers said they had trouble getting their Favorites to sort as described in last week's column. So let's try to show it graphically.
For Windows 98 users: Click Start, then Favorites (1). This will display a menu of your first level of Favorites (2). While holding the mouse anywhere over the Favorites menu (2), right-click and a third menu (3) will pop up. Click "Sort by Name" on this third menu.
Keep in mind that new Favorites added after this will not be sorted (you'll have to repeat the steps above).
Windows 95 users can do the same within Internet Explorer 5 by clicking Favorites, then moving the mouse anywhere over the drop-down menu and right-clicking. The pop-up menu (3) will appear, then click on "Sort by Name."