Q. I want to back up my Word macros so I can load them onto another computer. I spent six years building up the file and now am afraid to lose it. Please tell me where to find them?
A. Recorded macros are stored in a module called NewMacros and they are included with the template in which they were recorded. The default is Normal.dot. Depending on the versions of Windows and Office, it could be in a number of places.
The way to find the template is to open Word and click the Tools, Options, File Locations tab. Look at the value for User Templates. This will be the folder where Normal.dot (and your other custom templates) are stored.
To save your custom macros, make a copy of the template that holds your macros and store it to someplace safe.
Drive Image and FireWire
Q. I purchased Drive Image 2002 to back up a pair of 40 gigabyte hard drives to an external 80 gigabyte FireWire-attached Maxtor drive. When I could not get it to work, I contacted PowerQuest support via e-mail. Its response was that Drive Image 2002 does not support FireWire drives. There was no indication on the box or in the manual of this limitation.
A. Drive Image 7.0 (the latest version) works with external FireWire and USB hard drives. Maybe you can upgrade or exchange it where it was purchased. The Windows 2000 built-in backup program is great for straight archival backups and can be automated very easily as you have found out.
The new external hard drives _ both those that connect via FireWire and those that connect via USB 2.0 _ are excellent alternatives for backup media. They are simple to connect and large enough to hold the contents of most hard drives. Their prices have been coming down rapidly, which is making them the backup media of choice.
The rule of friends
Q. With the increasing amount of spam, wouldn't an effective filter be to receive e-mail only from people in your address book? Is it possible to do this?
A. The technique you are referring to is called whitelisting. And while there are countless products on the market that promise this functionality, you can do this easy enough by creating a filtering rule in Outlook Express this way:
1. On the Outlook Express menu bar, go to Tools, Message Rules, Mail
2. Click New
3. In the first window, click the checkbox next to "Where the From line contains people"
4. In the second window, click the checkbox next to "Move it to the specified folder"
5. In the third window, click the "Contains people" link.
6. Click Address Book, select all of the contacts in your address book, then click OK. (To select them all at once, click the first address and then, while holding the Shift key, scroll down and select the last address.)
7. In the third window, click the word "Specified," then click New Folder.
8. Create a new folder called "Friends" (or whatever you wish) and click OK.
9. In the fourth window, name the rule "Friends" (or whatever you wish), then click OK to finish.
Now only e-mail that matches an existing address in your address book will end up in the Friends folder. If you add a new e-mail address to your address book, make sure you update this rule.
Stopping Windows Messenger
Q. Windows Messenger is driving me up a wall. It is not signed in. It is not in Add/Remove programs. However, it is in the Program files. I tried to rename it, and it won't let me. Every time I go on to Outlook Express it pops up telling me to upgrade. I say no and it pops up again. It even tried to download once by itself. This started after downloading Windows updates. The same thing happened last year and I think you said how to get rid of it. It worked for a year but I no longer remember what to do. Please help this Ol' Granny!
A. How can I not answer a question signed as Ol' Granny? If you see the Windows Messenger icon in your system tray (by the clock), double-click it. Click Tools, Options, then the Preferences tab. Remove the "Run this program when Windows Starts" and "Allow this program to run in the background" options by unchecking them. Click OK. Right-click the Windows Messenger icon again and select Exit.
_ Send hardware and software questions to personaltechsptimes.com or Personal Tech, P.O. Box 1121, St. Petersburg, FL 33731. Questions will be answered only in the column. John Torro is a Microsoft Certified systems engineer and Microsoft Certified solutions developer. He has been writing for Personal Technology since 1997.
_ Previous Solutions columns are available at www.sptimes.com/Technology.shtml; click on archives.