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TECO Peoples Gas tops J.D. Power satisfaction rankings

It ranked as the top utility for customer satisfaction among midsize utilities in the south.
TECO Peoples Gas ranked highest among its peers in the South for J.D. Power customer satisfaction rankings. Pictured is the company's headquarters in Tampa in 2017. [CHRIS URSO | Times (2017)] [URSO, CHRIS | Tampa Bay Times]
Published Sep. 16
Updated Sep. 17

TAMPA — TECO Peoples Gas, Tampa Electric Co.'s sister company, earned a top spot in its category on the J.D. Power 2019 Gas Utility Residential Customer Satisfaction Study. It ranked as the top utility for customer satisfaction among midsized utilities in the south with a score of 781 out of a possible 1,000.

Overall, it tied for No. 3 nationally.

“We continue to make investments in our system and look for ways to best serve our customers across Florida with safe, reliable and environmentally friendly natural gas,” T.J. Szelistowski, president of Peoples Gas, said in a release.

The ranking is based on about 58,000 responses from customers.

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