TAMPA — TECO Peoples Gas, Tampa Electric Co.'s sister company, earned a top spot in its category on the J.D. Power 2019 Gas Utility Residential Customer Satisfaction Study. It ranked as the top utility for customer satisfaction among midsized utilities in the south with a score of 781 out of a possible 1,000.
Overall, it tied for No. 3 nationally.
“We continue to make investments in our system and look for ways to best serve our customers across Florida with safe, reliable and environmentally friendly natural gas,” T.J. Szelistowski, president of Peoples Gas, said in a release.
The ranking is based on about 58,000 responses from customers.