DAYTONA BEACH, Fla. — More than 25,000 coronavirus tests administered by AdventHealth in Central Florida, which includes Volusia and Flagler counties, are not reliable, according to hospital officials.
AdventHealth had partnered with multiple third-party labs across multiple states to assist with the “overwhelming demand” for COVID-19 testing, according to a news release.
One of those labs, which was processing a significant number of public tests, has not been able to fulfill its obligation, according to the release. The name of the lab was not provided by hospital officials.
“We take our responsibility to safeguard everyone who entrusts us with their care very seriously. We’ve made significant investments to help minimize the spread of COVID-19 in Central Florida and will continue to stand beside our neighbors in these unprecedented times,” said Daryl Tol, president and CEO of AdventHealth’s Central Florida Division in the release.
“Teams across our organization are working around-the-clock to remedy the situation. We will continue to lead, innovate and care for those impacted by COVID-19. We remain committed to our purpose of providing whole-person and whole-community health.”
Now, more than 25,000 people throughout Central Florida will either not receive a result for their COVID-19 test or be notified that their test result is not reliable, according to the release. “AdventHealth has terminated its contract with this lab and we share in the disappointment and frustration this situation has created,” the news release stated. "We are deeply sorry for the inconvenience and uncertainty it has caused.”
AdventHealth is working to notify and “appropriately accommodate” those who have been impacted by phone or letter.
Those whose samples were processed, and whose results provided by the lab are not deemed reliable, will need to be retested. Those who tested positive will need to be retested for COVID-19. Those who tested negative but have symptoms need to seek care and be retested. Those who tested negative but do not show any symptoms will be offered retesting if it’s available, according to the release.
For those whose samples are at the lab, and are part of the backlog will not receive a test result. Those who are symptomatic will need to be retested, according to the release.
AdventHealth has directed the lab to destroy the samples.
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