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Have unpaid tolls? You’ll likely be sent to collections, agency warns

The Florida Turnpike Enterprise says it will begin to send accounts to collections in early 2020.
Sunpass lane on the Sunshine Skyway.
Sunpass lane on the Sunshine Skyway.
Published Jan. 29, 2020|Updated Jan. 29, 2020

Florida’s Turnpike Enterprise warned state residents this week to pay their overdue tolls or be sent to collections.

The reminder was tweeted out Tuesday by the Turnpike Enterprise, a branch of the state Department of Transportation that manages toll roads. In a release, the agency said that any unpaid toll fees from June 2018 through 2019 are at risk.

More than $100 million worth of tolls remain unpaid, the agency said in December.

And, after the disastrous overhaul of the SunPass system last year, the money is needed as soon as possible to make up for lost revenue.

Related: ‘Serious disruption:’ SunPass breakdowns leave Florida airports fed up, new records show

Other tolling agencies, such as the Tampa Hillsborough Expressway Authority, resumed sending customers to collections for unpaid fees months ago.

The Turnpike enterprise says that customers who create a SunPass account will be eligible to pay off their balances at a reduced rate — but the offer goes away once accounts are turned over to collections.

You can check your account here.

Related: SunPass: Inspector general faults state, contractors for toll failures