Dear Readers,

The coronavirus pandemic has caused widespread disruption to the lives of everyone in Tampa Bay and to so many businesses in our community. Here at the Tampa Bay Times, we continue to provide free, up-to-date information at as a public service. But we need your help. Please consider supporting us by subscribing or donating, and by sharing our work. Thank you.

  1. Sports
  2. /
  3. Lightning

Had tickets to a now canceled sports event? Here’s how to get a refund

March is usually a busy time in Tampa Bay thanks to spring training, Grand Prix of St. Petersburg, Valspar Championship and more.
Jon Jenney sits alone with no fans in the stands while working in the VIP area overlooking pit lane at the Firestone Grand Prix of St. Petersburg on Friday. The event officially was canceled later in the day. [DIRK SHADD | Times]

TAMPA — The Lightning released information Friday afternoon regarding what fans can do with their tickets given the unpredictable timeline for the NHL season to resume.

Fans who have purchased tickets for the 12 remaining games in the regular season will still be able to use those tickets if play resumes and they wish to wait.

Lightning season ticket holders and group/suite ticket holders should contact their Lightning ticket representative with any additional questions.

Fans who purchased their tickets through TicketMaster can contact the office at 1-800-653-8000 or visit

On Thursday, the Lightning were scheduled to play the Philadelphia Flyers, however, the league canceled all morning skates and team meetings, eventually announcing the season was on pause due to concerns involving the coronavirus pandemic.

The NHL was one of many sports leagues who suspended or canceled play. Here are refund options for other events and teams in Tampa Bay:


Refunds for canceled spring games are available for fans who bought tickets through Season ticket holders will receive a credit on their account. The Rays said no information on refunds for canceled regular-season games is available yet.

Related: MLB suspends spring games, delays season start at least 2 weeks

Valspar Championship

Tickets bought at Publix supermarkets may be refunded at the stores through March 31. If tickets were purchased at Hooters, take the ticket with the receipt to the restaurant where it were originally purchased. A refund will be given via the original method of payment. Make sure to bring the credit or debit card used for purchase. Tickets or parking purchased through TicketMaster will be refunded in the next 7-10 business days. There is no need to request a refund.

Related: Latest PGA Tour fallout: No Valspar Championship, Masters postponed

USF spring sports

Fans who purchased individual game tickets or season passes are being automatically reimbursed by the USF ticket office. Refunds will be processed back to the form of payment used for the original purchase. All purchasers will be contacted once the refund is processed. Fans with questions may contact the USF ticket office at 1-800-GoBulls.

March Madness

The NCAA will refund March Madness tickets to the credit card used for purchase, for those who used official vendors.

Related: NCAA to grant extra year for athletes in spring sports


Fans who have purchased tickets to future Vipers games will be issued refunds or credits toward future games, according to Thursday’s statement from the XFL. The statement also noted that the league “is committed to playing a full season in 2021 and future years.” Ticket-holders with questions can call 813-499-9100 or email

Firestone Grand Prix of St. Petersburg

The IndyCar race will announce information about refunds next week.

Related: Grand Prix of St. Petersburg canceled because of coronavirus pandemic


The United Soccer League will communicate refund info at a later date.