TALLAHASSEE — The day after Florida launched a $63 million website to process unemployment benefits for thousands of residents, state officials sounded only positive notes.
Department of Economic Opportunity spokeswoman Jessica Sims called the debut of the CONNECT site a success. It had processed about 50,000 claims in two days and workers fielded thousands of calls.
Yet it's not clear how the website is handling the demand of a system with 235,000 claimants. Sims said she didn't know how many people failed to file a claim or how many phone calls weren't picked up.
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