Our standard at the Tampa Bay Times is simple: to get things right the first time. This being a human endeavor, we sometimes fall short.
When this happens in the news report, our policy is to correct factual errors, promptly and prominently. Readers who spot factual errors are encouraged to contact the news department, by telephone, letter or e-mail, so that we can address the mistake.
Our contact numbers are in the directory. Readers may also call our main City Desk at (727) 893-8215 between 8 a.m. and 11 p.m., or send an e-mail to [email protected].
Readers who wish to comment upon our coverage, rather than to correct some error of fact, are invited to submit letters to the editor.
Our standard of accuracy applies equally to our business operations.
Subscribers with complaints about their newspaper delivery or subscription invoice may call Customer Relations at the numbers listed in this directory or contact us by clicking here to email customer service.
Readers who have concerns about classified advertising should call 1-877-321-7355.
For display advertising, readers should call (727) 893-8424.
Although we strive to provide outstanding color printing, customers with concerns about the print quality in their copy should contact the Quality Assurance manager at (727) 322-6759.
We mean to be receptive and responsive to readers and customers. If we are unable to resolve problems through these usual channels, readers may contact my office directly.
More information about how to contact us can be found at the Contact Us page.