Malena Carollo, Utilities, Consumer Issues, Technology, Insurance and Nonprofits Reporter

Malena Carollo

Utilities, Consumer Issues, Technology, Insurance and Nonprofits Reporter

I’m a digger who covers utilities, consumer issues and insurance. My passion is watchdog reporting, and I want to know what’s going on in your part of Tampa Bay. Hidden fees on your bills? A company taking advantage of customers? Something that just doesn’t sit right with you? I’m all ears. What should I have my eye on? Reach me by email ([email protected]) or phone (727-892-2249). Want to talk more securely? Text or call me on Signal at (813) 591-0688. I earned my master’s degree at the Columbia University Graduate School of Journalism where I studied investigative and data reporting. Before working at the Tampa Bay Times, I covered cybersecurity for the Christian Science Monitor’s Passcode section.

Regulators give utilities final OK to use tax savings for storm costs

SCOTT KEELER   |   Times
 Linemen from Duke Energy work to restore power along 22nd Ave South and 38th Street South in St. Petersburg after the high winds of Hurricane Irma knocked out power .
Duke Energy Florida and Tampa Electric Co. both reached settlements with the Office of Public Counsel and other consumer advocate groups on the issue in April.

Unseasonably low gas prices means cheaper Memorial Day weekend travel

Gas prices are unseasonally low just a few days ahead of Memorial Day weekend. Pictured is a man filing up in Tampa in 2017. [DIRK SHADD   |   Times  (2017)]
Florida is on track for gas prices that are 30 cents lower on average than last year.

More than 2 million Floridians are expected to travel for Memorial Day weekend

AAA, The Auto Club Group, forecasts that the holiday weekend will bring out the second-highest volume of travelers since 2000. Pictured are children celebrating in New Port Richey in 2016. [Times, 2016]
AAA, The Auto Club Group, forecasts that the holiday weekend will bring out the second-highest volume of travelers since 2000.

Amalie Arena's namesake, Amalie Oil Co., faces false advertising lawsuit

Two Florida residents allege that Amalie Oil Co.?s motor oil line XCEL Premium is falsely advertised as safe for cars. Pictured is the oil in question from the lawsuit filed in late 2018. [Filed in Miami-Dade County circuit court, 2018]
Two Florida residents allege that Amalie Oil Co.’s motor oil line XCEL Premium is falsely advertised as safe for cars despite its executives speaking to the contrary.

Floridians' average FICO credit scores increased with a new Experian program

The program, Experian Boost, allows users to include payment histories for accounts such as utilities.