Malena Carollo, Times staff writer
Malena Carollo covers consumer issues, utilities and insurance topics in Tampa Bay. Before joining the Times, she covered cybersecurity for The Christian Science Monitor. She earned her M.S. degree at the Columbia University Graduate School of Journalism, where she focused on investigative and data reporting. Her master's project, published by the Monitor, examined the burgeoning industry of social media monitoring companies that claim to be able to prevent school violence.